As a top call centre dealing since 20 years with UK and US call centre business, JC Call Centre has the profundity of experience of offering the wide-ranging options, each one is designed for adding the real time value towards your business’s service offering, which includes:
Inbound/outbound Comeback Control - Agency & Devoted
Call Handling, Run-off and Out-of-Hours
Tailored, Flexible Inbound/outbound Call Centre ServicesJC Call Centre, the most flexible outstanding call centre service provider helping you in growing your business and to deliver the real and lasting value to all the customers. We are one of the best call centre service provider throughout UK and US which will increase your end result and our highly-professional and experienced, motivated call centre agents team will be available to your clients, suppliers and stakeholders round-the-clock.
Adaptive, Conclusive and Rapidly OrganisedJC Call Centre uses an endeavoured and verified combination of swiftness and exactness and we can respond to mid-brief and cut-off date modifies rapidly and effectively. Our smooth controlling structure permits us to make firm conclusions and we can assemble our representative teams with comfort.
Best Team of Call Centre Agents Our team of representatives are highly motivated and love to work for us and for you that is why we have a low wear and tear rate. We would never prefer to employ the staff who do a half job and leave the customer wondering why they utilise your service and nor would we. Every time they will deliver for you the exacting standards as we train them.
No ‘off-the-rack’ Packages Here JC Call Centre service offering is counselling and co-operative. We won’t foist you off with a pre-delivered operation. We’ll talk, listen, understand the brief from you, make applicable and proper commendations and formulate the apparatuses you requisite for an efficacious operation. We will then provide on our assurances.
EFFICIENT COMMUNICATION The team of our customer service representative is very dedicated, efficient and hardworking. They know how to deal with the customers; the team is very helpful, supportive and friendly.
ATTENTION TO DETAIL As all the members of customer services are friendly, supportive and polite. They are dedicated to their work and never let any of the customer’s expectation down. When it comes to guide or help then our customer service representative is always attentive.
PROFESSIONAL OPERATORS Our team of customer service representatives are highly experienced and professional. Each and every member of our customer services is expert in dealing, as well as guiding people, if they having any issue.
ONLINE 24/7 SUPPORT
In the present era of round the clock businesses need a day and night call centre who take account the continuing need of being there for a 24/7 service. While you are on bed to have a sleep, our team of agents are busy in handling the calls and ensures that your business is working, even when you are not.
Outsourced Call Centre ServicesDepending on the clients’ requirements, JC Call Centre’s live inbound/outbound call handling centre services can be provided in two specific ways i.e. a shared desk (bureau) or dedicated team (deployed solely) for handling the clients interaction for a single client. We can offer you a mixture of both the Bureau and dedicated services for the complete flexibility and a fluid approach of your needs.