Outsourced Call Centre Services Depending on the clients’ requirements, JC Call Centre’s live inbound/outbound call handling centre services can be provided in two specific ways i.e. a shared desk (bureau) or dedicated team (deployed solely) for handling the clients interaction for a single client. We can offer you a mixture of both the Bureau and dedicated services for the complete flexibility and a fluid approach of your needs. Customer Services A vigorous, dependable and accessible customer services operation is one of the most vivacious characteristics of your offers of business’s service, and your business will go from strength to strength if it’s correctly executed. The advantage of making JC Call Centre as the outsource customer services department, we offers you and your clients, a proficient, expert-level and tailored ‘turnkey’ customer services operation. This is what designed for your business only, we have a proven record of working with big clients and SME businesses. We ensure that we delivers the most rigorous and detailed of briefs and consistently delivering whatever you and your clients require, on time and within the budget.
Inbound Call Centre Services
Overflow / Out of Hours
Credit Card Order Lines
Donor, Member & Customer Services
Multi-Lingual Call Centre London
Outbound Call Centre Services
Donor Satisfaction Calling
Sectors-Specified Services The expertise of JC Call Centre’s Bureau and Dedicated agent groups extends across a broad vary of profession sectors. We have a tendency to manage inbound/outbound campaigns of all sizes and ramifications for businesses who demand a terribly high level of understanding whereas expecting worth for money, which includes: Specialist Sectors
Automotive – Test drives, customer achievement and maintenance, downfall clienteles
No matter what messages, offers, incentives or any other thing you need to communicate to your clients, our agents will deliver. All the agents working are highly professional, experienced so they will deliver efficiently, with authority and in-line with your specific business morals and standards.